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As a courtesy, anesthesia providers submit your bill to your insurance company before looking to you for payment. Because we do not see patients before surgery, we rely upon the facility to provide us with the appropriate information. If the facility does not provide us with your health insurance information, you will receive a statement shortly after your surgery. Contact us immediately if you have health insurance coverage. Most insurance companies have limitations on the time frame within which a claim may be filed, it is critical that you check this information carefully at the outset to ensure that your insurance company does not reject your claim for untimely filing, leaving you responsible for the total bill. Anything you can do to expedite your insurance payment process will serve in your best interest.

You will receive a billing statement if we do not receive payment, if the claim is denied or if your insurance company is requesting more information.

For billing questions, please see our frequently asked questions. If you would like to speak with someone, please use our contact page.

Your Billing Rights Summary

Billing and Collection Policy: Link to Page


IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR BILL
If you think your bill is wrong, or if you need more information about a transaction on your bill, please contact us immediately to discuss your account.

If a formal dispute is needed, please submit in writing the following information:
• Your name and account number
• The dollar amount of the suspected error
• Describe the error and explain, if you can, why you believe there is an error.
You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your questions, we cannot report you as delinquent or take any action to collection the amount in question.

Credit Policy
All charges are due and payable upon receipt of the initial billing. If you cannot pay the balance in full, please call our business office to arrange a mutually agreed upon payment plan.

You are responsible for payment of your account. If there is an overpayment by you, it will be refunded.

Refund Policy

In some limited circumstances, a refund to your credit card account is possible.  Examples in which a full refund to your credit card account may occur include: notifying anesthesia providers that a wrong payment amount was entered, a duplicate payment occurred, or an account number was entered incorrectly into the online payment system.

 

Website Privacy Policy: Link to Page

 

Your Rights and Protections Against Surprise Medical Bills: Link to Page

 

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost: Link to Page